Last Updated: October 19th, 2024
Welcome to String, an app that helps you approach singles at events. Protecting your privacy and ensuring a safe experience is a priority for us. This Privacy Policy outlines how String (“String,” “we,” “us,” or “our”) collects, uses, and shares personal information when you interact with our application, website, and services (collectively referred to as the “Services”).
How String works
String helps users connect at events by providing a fun and anonymous way to start conversations. At events where String is available, users receive a sticker with a link to their profile. When someone scans the sticker, they are directed to a page that provides a tailored ice-breaker, making it easier to initiate a chat. We respect privacy by not revealing the names or handles of those who engage with the app, though general data (such as IP address or device type) may be shared with users or law enforcement to ensure platform safety and integrity.
Who is responsible for processing your personal data?
String is operated by Attendu Inc., which is responsible for processing your personal data as described in this Privacy Policy. If you have any concerns about how your data is being used, please contact us at privacy@getstring.co.
Data we collect
We collect several types of data depending on how you interact with our Services.
1. Data you provide:
Account information: When you create a String account, we collect your name, birthday date, gender, school information, social media handles, and email address. You may also upload a profile picture.
Information we obtain from other sources. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources, lead generators and data providers.
Additional information: If you contact our support team, participate in surveys, or provide feedback, we collect and process the data you share.
2. Data we collect automatically:
Device and usage information: We automatically collect information such as your device’s operating system, browser type, IP address, and how you interact with our Services, including what pages you visit and how long you stay on them.
Location data: With your consent, we may collect your location based on your IP address to provide better service functionality. GPS-based location may be collected if allowed by your settings, but it is not shared with other users.
Cookies and tracking: We use cookies, web beacons, and other tracking technologies to collect information for improving our platform, performance monitoring, and delivering personalized experiences.
How we use your data
We use the information we collect for several purposes:
To provide and support our Services: This includes enabling account creation and customer support. We also use your data to ensure the security and functionality of our Services.
Improvement and personalization: We analyze data to troubleshoot issues, enhance platform performance, and personalize your experience, such as showing you profile recommendations relevant to your preferences.
Marketing and advertising: With your consent, we may use your data for direct marketing or targeted advertising. You can opt out of such communications at any time.
Compliance with legal obligations: We may use your data to comply with legal requirements, including responding to requests from law enforcement authorities.
How we share your data
We share your data in the following ways:
Service providers: We work with third-party providers who assist with hosting, analytics, moderation, and other essential functions. These providers only have access to the data they need to perform their services and are bound by strict confidentiality obligations.
Advertising partners: With your consent, we share limited data with advertising partners to help deliver personalized ads.
Law enforcement and legal compliance: We may share data if required by law or if we believe it is necessary to protect our users or the integrity of our platform.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
How long do we retain your data?
We retain your data only for as long as necessary to provide our Services or as required by law.
To determine the appropriate retention period for your personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we use your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data security
We take data security seriously. We have implemented appropriate organizational, technical, and administrative measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. You are responsible for safeguarding your account information and notifying us of any security concerns.
Your privacy rights
You have the following rights regarding your personal data:
Access: You can request a copy of your personal data.
Correction: If your information is inaccurate, you have the right to request corrections.
Deletion: You can request that we delete your data when it is no longer necessary for the purposes for which it was collected.
Restriction: You can ask us to limit the processing of your data in certain circumstances.
Opt-out of marketing: You can opt out of receiving marketing communications at any time.
To exercise your rights, contact us at privacy@getstring.co. We may ask for additional information to verify your identity.
Children’s privacy
String is not intended for users under 13 years of age. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete the information promptly. If you believe your child has provided personal data, please contact us immediately.
International data transfers
String may transfer your data to servers located in other countries. We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data when it is transferred internationally.
Changes to this privacy policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you through the platform or by other means. Your continued use of String after such notification signifies your acceptance of the updated policy.
Contact us
For any questions or concerns regarding this Privacy Policy, please contact us at privacy@getstring.co.
Cookie Policy
Last Updated: October 19th, 2024
This Cookie Policy explains how String uses cookies and other tracking technologies to collect and store information when you visit our website or use our Services.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, improve your experience, and provide relevant ads. Cookies also help us analyze traffic and monitor the effectiveness of our platform.
Types of cookies we use
Preferences cookies: These cookies store your settings, such as language preferences or regional settings, to enhance your experience on our platform.
Analytics cookies: These cookies collect anonymous data about how you interact with our platform, allowing us to track and analyze usage patterns.
Marketing and advertising cookies: We use these cookies to deliver targeted advertisements based on your interests. With your consent, we share data with advertising partners to personalize the ads you see.
How to manage cookies
You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies, but disabling cookies may affect your experience on our platform.
Changes to this cookie policy
We may update this policy from time to time. Please review it periodically for any updates.
Contact us
For any questions about this Cookie Policy, please contact us at hello@getstring.co.